Mr.Allan Hudson lives with his wife Della in Warwickshire. The couple is issue-less and is attended by a neighbor who takes care and visits them intermittently. Although Mr.Hudson is keeping fit with no physical ailments like diabetes, high blood pressure, Alzheimer’s disease or dementia, he has been suffering from Osteoarthritis since the last five years which is why he requires a walking stick all the time.

Mrs. Della Hudson tried to restrict him from going out for morning and evening walk but failed to do so as Mr.Hudson has been adamant. Mrs.Hudson was pretty worried and has been trying to find a way to provide some security to her husband when she received a survey call through which she came to know about Doctor Alert. She readily gave an appointment for further discussion with the health advisor. The Doctor Alert health advisor explained the usage and the benefits of the mobile PERS (Personal Emergency Response System) device and she ordered for one. The device arrived in 2 working days, but Mrs.Hudson faced a real challenge in convincing her husband to wear it, as Mr.Hudson is quite orthodox and does not believe in using such gadgets. He still uses a rudimentary mobile phone as he believes that a phone should only be used for talking and nothing else. However, finally, he somewhat gave in to his wife’s requests thinking that using the device will at least buy him some peace and Della will also be assured of his safety.

It was 12:09 pm when the Doctor Alert team detects a Fall Alert from Mr.Hudson’s device but couldn’t detect any response from the other side. Disconnecting the call, the support team called up Mr.Hudson’s phone number but it kept on ringing. At the time of setting up the device, there were two mandatory numbers that should have been registered with the device, but Mr.Hudson had declined to give any such number. Thus, no other number could be reached out for passing on the information. In the meanwhile, another SOS alarm was detected from the same device at 12:25pm but again there was no response from the other side. Identifying the silent alarms as distress calls, the support team wasted no time in connecting the 999 emergency services and updating them about the incident. Police and ambulance was readily sent out by the rescue team but when they reached the residence of Mr. Hudson, they found the main door locked from inside. They tried calling out his name, coaxing the doorbell but there was no response from inside the house. When the neighbors were asked, they said that Mrs.Hudson has been seen stepping out a while ago but she was also not reachable over phone.

The situation was such that the rescue team had no other option but to break in to the house. They did so and finally found Mr.Hudson unconscious in the toilet. It was apparent that he somehow slipped and fell on the floor face down position that left him bleeding profusely from his forehead and nose (as has been reported by the rescue operation team). Later when the Doctor Alert team had an opportunity to speak to Mrs. Hudson, they came to know that she had gone out to the market to get some provisions for the household and somehow her phone was on silent mode. Mr.Hudson fell down as he had a sudden cramp in the knee and could not balance himself. The bruises he underwent were not that severe, however, it could have been even worse if fall alert didn’t go through. Mr.Hudson was unconscious by then but after a while when he gained some consciousness he pressed the SOS button once but was not in a position to talk. It was another big success for the Doctor Alert team. The Doctor Alert team wishes the Hudson family a long and independent life and for any untoward situation Doctor Alert will always be there for them.